Privacy Policy

1. General Information

The protection of your personal data is important to us. Below, we inform you about which personal data is processed when you visit this website and for what purpose this occurs.

2. Controller

Tom Wicha
ferienhausliebe

Parkallee 117
28209 Bremen
Germany

Email: kontakt@ferienhausliebe.de

3. Hosting

This website is hosted by IONOS Group SE, Elgendorfer Straße 57, 56410 Montabaur, Germany.

As part of the hosting, technical access data is processed, in particular:

IP address
Date and time of access
Browser information
Operating system
Pages accessed

Processing is carried out for the technical provision, security, and stability of the website on the basis of Art. 6(1)(f) GDPR.

A data processing agreement in accordance with Art. 28 GDPR has been concluded with the hosting provider.

4. Server Log Files

When you access this website, information is automatically transmitted by your browser to the server and temporarily stored in so-called server log files.

This includes in particular:

IP address
Date and time of the request
Browser type and browser version
Operating system used
Referrer URL
Pages accessed

Processing is carried out exclusively to ensure secure and trouble-free operation of the website in accordance with Art. 6(1)(f) GDPR.

This data is not combined with other data sources.

5. Contact

If you contact us by email or via forms on this website, we process the data you provide (e.g., name, email address, telephone number, travel period, accommodation details, or message text) in order to process your inquiry.

Processing is carried out

in accordance with Art. 6(1)(b) GDPR for the performance of pre-contractual measures or contract fulfillment,
or in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in efficient communication.

The data is only stored for as long as necessary to process your inquiry or as required by legal retention obligations.

6. Booking and Payment Processing

ferienhausliebe acts as an intermediary platform for selected holiday accommodations.

In the context of booking inquiries or bookings, personal data may be passed on to the respective host as well as to technical service providers, insofar as this is necessary for the execution of the booking.

Payment processing is carried out via the payment service provider Stripe or Stripe Connect.

In particular, the following data may be processed:

Name
Payment data
Billing data
Booking information
Email address

Processing is carried out for the execution of payment in accordance with Art. 6(1)(b) GDPR.

Stripe processes payment data independently in accordance with applicable data protection regulations. Further information can be found in Stripe’s Privacy Policy.

7. Use of Cognito Forms

To provide host forms, we use the service Cognito Forms.

When you complete a form on our website, the data you enter is transmitted to Cognito Forms and processed there for the purpose of handling your inquiry or carrying out the respective process.

Processing is carried out on the basis of Art. 6(1)(b) GDPR and Art. 6(1)(f) GDPR.

Further information on data processing by Cognito Forms can be found in Cognito Forms’ Privacy Policy.

8. Use of Dropbox

For the exchange of documents and files with hosts or interested parties, ferienhausliebe may use the service Dropbox.

Only the files necessary for collaboration are processed and stored. Processing is carried out on the basis of Art. 6(1)(b) GDPR and Art. 6(1)(f) GDPR.

Further information can be found in Dropbox’s Privacy Policy.

9. Consent Management with Borlabs Cookie

We use the consent management tool Borlabs Cookie on our website to obtain and document consent for the storage of certain cookies and the use of certain technologies.

Borlabs Cookie stores information about which consents you have granted or revoked. This storage is necessary so that we can take your selection into account and provide evidence.

Processing is carried out to fulfill legal obligations in accordance with Art. 6(1)(c) GDPR.

You can revoke or adjust your consent at any time with effect for the future.

Open cookie settings

10. Google Analytics

Subject to your consent, we use Google Analytics on this website, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables us to analyze user behavior on our website. Information such as page views, time spent, devices used, browser information, approximate location data, and truncated IP addresses may be processed.

Processing is carried out exclusively on the basis of your consent in accordance with Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future via the cookie settings.

We use Google Analytics with IP anonymization enabled. This means your IP address is truncated within the European Union or the European Economic Area before transmission.

It cannot be ruled out that data may be transferred to Google servers in the USA. Google is certified under the EU-US Data Privacy Framework. Where necessary, Google also relies on appropriate safeguards for international data transfers.

Further information on data processing by Google can be found in Google’s Privacy Policy.

11. Google Maps

Maps from the service Google Maps are embedded on our website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Maps is blocked by default on our website and is only loaded after your consent.

If you consent to the display of Google Maps, personal data may be transmitted to Google. This includes in particular your IP address, technical device and browser information, and usage data in connection with the map display.

Processing is carried out exclusively on the basis of your consent in accordance with Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future via the cookie settings.

Further information on data processing by Google can be found in Google’s Privacy Policy.

12. Link to Instagram

This website contains a link to ferienhausliebe’s Instagram profile.

The provider is:

Meta Platforms Ireland Ltd.
4 Grand Canal Square
Grand Canal Harbour
Dublin 2
Ireland

Data is only transmitted to Instagram when you click on the link. We have no control over processing by Instagram. The privacy policies of Meta and Instagram apply.

13. SSL/TLS Encryption

For security reasons, this website uses SSL/TLS encryption. This ensures that transmitted content is protected during transfer.

14. Storage Duration

Personal data is only stored for as long as necessary for the respective purposes or as required by legal retention obligations.

15. Your Rights

Under the GDPR, you have the following rights in particular:

Right of access pursuant to Art. 15 GDPR
Right to rectification pursuant to Art. 16 GDPR
Right to erasure pursuant to Art. 17 GDPR
Right to restriction of processing pursuant to Art. 18 GDPR
Right to data portability pursuant to Art. 20 GDPR
Right to object to processing pursuant to Art. 21 GDPR
Right to withdraw consent pursuant to Art. 7(3) GDPR

You also have the right to lodge a complaint with a competent data protection supervisory authority.

16. Changes to This Privacy Policy

We reserve the right to amend this privacy policy in the event of changes to the website or due to legal requirements.

Last updated: June 2026

ferienhausliebe